If you’re a fan of streaming TV shows, sports events, and news, you’ve probably heard of or used the 9Now app. It’s an excellent option for those in Australia who want to watch content on demand. However, like many apps, 9Now can sometimes experience issues, especially on Android devices. If you’ve been facing problems with the 9Now app not working on your Android device, you’re not alone. Fortunately, there are several solutions that can help fix the issue. In this article, we’ll walk you through nine ways to troubleshoot and resolve common problems with the 9Now app.
1. Check for App Updates
The first thing you should do when facing any issue with an app is to check for updates. Developers frequently release updates to fix bugs, improve performance, and add new features. Outdated versions of the 9Now app may lead to malfunctions.
How to Update:
Open the Google Play Store on your Android device.
Search for “9Now” in the search bar.
If an update is available, you’ll see an “Update” button. Tap on it to update the app.
2. Restart the App
Sometimes, the app just needs a fresh start. If 9Now isn’t loading or functioning properly, try closing the app and reopening it.
How to Restart the App:
Open your recent apps menu (by tapping the square button or swiping up from the bottom, depending on your device).
Find the 9Now app, swipe it off the screen to close it.
Reopen the app from your home screen or app drawer.
3. Restart Your Android Device
If restarting the app didn’t help, try restarting your device. Rebooting your phone can clear any system glitches that might be affecting the 9Now app’s performance.
How to Restart:
Press and hold the power button.
Select “Restart” from the options that appear.
4. Check Your Internet Connection
Streaming apps like 9Now require a stable and fast internet connection to work properly. If you’re experiencing buffering or the app won’t load at all, there could be an issue with your Wi-Fi or mobile data connection.
How to Check:
Try opening a website or another app that requires the internet to confirm your connection is working.
If you’re using Wi-Fi, check if other devices connected to the same network are also experiencing slow speeds.
If necessary, try switching to mobile data or restarting your router.
5. Clear Cache and Data
Over time, app cache and data can build up and cause problems with app performance. Clearing the cache or data can help resolve issues like crashes, freezing, or slow performance in the 9Now app.
How to Clear Cache and Data:
Go to your device’s “Settings.”
Tap on “Apps” or “Applications.”
Find and select “9Now.”
Tap on “Storage.”
First, tap “Clear Cache.” If this doesn’t work, tap “Clear Data.”
Note: Clearing data will log you out of the app, so you’ll need to log back in after.
6. Reinstall the 9Now App
If none of the above steps help, the next step is to uninstall and then reinstall the 9Now app. This can solve issues caused by corrupt files or improper installation.
How to Reinstall:
Press and hold the 9Now app icon on your home screen or app drawer.
Tap “Uninstall” and confirm the action.
Once uninstalled, go to the Google Play Store, search for “9Now,” and tap “Install.”
7. Check Device Compatibility
Although the 9Now app is available on a wide range of Android devices, there may be compatibility issues with certain models or Android versions. Ensure that your device meets the app’s system requirements, which can be found on the app’s Play Store page.
8. Disable Battery Saver Mode
Android’s battery saver mode can sometimes interfere with the performance of apps, including 9Now. This mode may limit background activities or slow down your device, which can affect streaming quality or cause the app to crash.
How to Disable Battery Saver:
Open “Settings” on your device.
Tap on “Battery.”
If battery saver mode is enabled, turn it off.
9. Contact 9Now Support
If you’ve tried all of the above solutions and the app is still not working, it might be a server issue or something more specific to your device. In this case, reaching out to 9Now’s support team is the best course of action. They can provide additional troubleshooting or let you know if there’s an issue with their servers.
How to Contact Support:
Open the 9Now app.
Tap on the menu icon (three lines) in the top left corner.
Scroll down and select “Help & Support.”
You can find contact options or FAQs to help resolve your issue.
The 9Now app is a great platform for streaming, but like any other app, it can sometimes run into technical issues. The good news is that most of these problems can be resolved with a few simple troubleshooting steps. Whether it’s updating the app, restarting your device, or checking your internet connection, there are many ways to get 9Now working smoothly again. If all else fails, don’t hesitate to reach out to customer support for assistance. Happy streaming!
