Maybe you’re tidying up your digital life. Or perhaps you’re just done shopping on credit. Whatever your reason, saying goodbye to Klarna can be straightforward — if you know where the hide-and-seek buttons are. Ready to break up with buy-now-pay-later?
TL;DR (Too Long, Didn’t Read)
To delete your Klarna account, open the Klarna app or website and reach out to customer service. Make sure you’ve paid off any remaining balances. You’ll also need to close active purchases and clear your account info. After that, you can submit a request to delete your account permanently. Easy peasy!
Before You Start: A Few Things to Know
Deleting your Klarna account isn’t just about hitting one big red button — there are some steps to prepare. Here’s what you need to keep in mind:
- No Pending Payments: You can’t delete your account if there are any open purchases or debts.
- No Ongoing Orders: Make sure all purchases are fully paid and delivered.
- Get a Copy of Your Data: If you’re curious (or cautious), you can request your data from Klarna before deleting your account.
Step-by-Step: How to Delete Your Klarna Account
Step 1: Log into Klarna
First, head over to the Klarna mobile app or log in via the Klarna website. Use your usual login details.
Once you’re logged in, you’re ready to clean house. But wait! Make sure your account has no open tabs.
Step 2: Settle All Payments
Got any active purchases, installments, or scheduled payments?
- Go to the “Purchases” or “My Klarna” tab in the app.
- Manually check each transaction — even older ones.
- Confirm all payments are complete and no payments are scheduled.
If you’re unsure, contact Klarna customer support. It’s better to double-check than delete too soon!
Step 3: Download Your Data (Optional)
If you want to keep your purchase history or personal information before saying goodbye, Klarna lets you download your data.
- Open the Klarna app.
- Tap Settings.
- Select Privacy.
- Choose Get a Copy of Your Data.
It might take a few days to receive the download link via email.
Step 4: Contact Klarna Customer Service
Here’s the part where you ask Klarna to delete your account.
You can use one of two methods:
- Via the App: Tap on the “Profile” icon > “Help” > “Chat with Us” and ask to close your account.
- Via the Website: Visit Klarna’s Customer Service Page and use the live chat to make a request.
Important! During the chat, the rep will check your account status. If everything is settled, they’ll proceed to delete your account.
Step 5: Get Confirmation
Klarna doesn’t ghost you. Once your request is processed, you’ll get an email confirmation that your account has been deleted.
You should also uninstall the Klarna app from your phone so it doesn’t keep nudging you with sale alerts.
Can You Reopen a Deleted Klarna Account?
Short answer? Nope. Once your Klarna account is deleted, it’s gone.
If you change your mind later, you’ll have to sign up from scratch with a new account — and Klarna might still assess your creditworthiness before letting you shop on credit again.
What Happens to Your Data?
Even after your account is deleted, Klarna still keeps some of your info to meet financial and legal regulations. This may include:
- Transaction records
- Identity verification logs
- Billing addresses
This data won’t be used for marketing anymore — so no more tempting sales pop-ups!
Common Issues and Fixes
- “You still have open purchases”: Go through your “Purchases” tab and double-check. Pay off anything unpaid.
- “Sorry, we cannot delete your account right now”: This usually means there’s a pending refund or late payment. Wait a bit and try again.
- No response from Klarna after chatting: Try reaching out again, or email their support at customer@klarna.com.
Bonus Tip: How to Make Sure You’re Off Klarna’s Marketing List
Don’t want Klarna emails, even after you delete your account?
- Open the app
- Go to Settings > Privacy
- Choose “Marketing Preferences”
- Switch all contact methods to Off
This way, your inbox stays peaceful and promo-free.
Reasons to Delete Klarna (Just in Case You’re Wondering)
- Too many tempting purchases!
- Security and privacy concerns
- You’ve stopped using the service
- Reducing digital clutter (we fully support this!)
If your wallet says thank you after deleting Klarna — you’re doing it right.
Final Thoughts
It’s not you, Klarna — it’s just time. Deleting your Klarna account is a simple process, but it requires a few steps and a clean slate.
So remember: settle your payments, talk to support, and confirm your goodbye. After that, your account will be history.
Now go enjoy your Klarna-free life!
